Frequently Asked Questions

  • Is K-LOVE On Demand free?
    Yes, K-LOVE On Demand is free to Watch
  • How do I watch content for K-LOVE On Demand?
    Computer
    1. Make sure you have a reliable internet connection, and you are using a supported browser like Safari, Chrome, Firefox, Edge, etc.
    2. If you already have a K-LOVE On Demand account, click https://watch.klove.com/ to login on your computer.
    3. If you don't have a K-LOVE On Demand account, please sign up HERE. This is a single sign up login for all KLOVE Media accounts but be assured you will at no time receive marketing emails or text from any of these entities.
    4. Once you have logged in or have completed signing up, you will be able to watch videos.
    TV or Mobile App
    1. On your smart device, go to their App portal and search for the K-LOVE On Demand app
    2. Sign up for free if you do not have an account OR log-in to your existing account.
    3. Click the video to play
  • What devices are supported?
    Platform Supported Devices Minimum Operating System Version
    iPhone iPhone 7 and up iOS 14 and up
    iPad   iOS 14 and up
    Apple TV HD: Gen 4(2015 model) 4K: Gen 1, 2 and 3 tvOS 14 and up
    Android Any Android Google certified device Android 5 and up
    Android TV Any Android TV Google certified device Android 10 and up
    Amazon Fire TV Fire TV devices starting from 2017 Fire OS 5 (for HD Fire Stick only)
    Fire OS 6 and up
    Gen 1 and Gen 2* devices are not supported.
    Roku Roku Express, Roku Express+, Roku Premiere, Roku Premiere+, and Streaming Stick+ ROKU OS 10.5 and above.
  • What do I do if I am having technical issues?
    Computer
    If you're experiencing technical difficulties on your computer, it could be due to a number of reasons including network connectivity issues, outdated browser, cache problems, browser extensions interfering, VPN issues, or even temporary service disruption.

    To troubleshoot try clearing your browser cache, restarting your router, updating your browser, and checking for any conflicting extensions.
    Apps
    Occasionally updates are made to apps. If it is not working:
    1. Log out then log back in
    2. Force quit or close the app
    3. Restart your device
    4. Exit the app, turn your device's WiFi off then on, and open the app again
    5. Check if there is an update for the app (via the iTunes App Store, Amazon or Google Play Store)
    6. Uninstall the app and download a fresh copy again
    7. Check your phone's OS and if an update is available, download it and try again
    If you continue to have difficulties, you can let us know at klodhelp@klove.com
  • Can I update my account information?
    To make any account updates, go to https://account.emfmedia.com/, sign in using your current email, and then select "Security."
  • Can I comment on a video?
    Yes, you can comment on videos by clicking the "COMMENT" tab below the show description of the episode you are viewing. Comments may not post immediately and may be subject to review for appropriate content.

    Comments should be kind, relevant, and avoid profanity, personal attacks, or the promotion of commercial interests.